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Account Information (Will be used for this transaction and to update your Norton Account
More Info)
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Norton Account
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Your Norton Account will be updated with your order information.
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Your Norton Account allows you the freedom to:
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Manage your products and account information anytime and anywhere
Access your Norton Product Key for easy reinstall
Take advantage of special offers for Norton products and much more!
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Required fields are marked with an asterisk: *.
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Volume Licensing Product Information:
Media packs for Volume Licensing Products are not downloadable. Your physical media pack and your Symantec License Certificate will be shipped separately. The initial purchase of a Volume License Product does require the purchase of a physical media pack. Subsequent orders for additional licenses may be placed without purchasing a duplicate media pack.
Note for downloadable Bundle purchasers:
Please DO NOT remove FREE downloadable products from your cart. Doing so will result in an incomplete bundle purchase and download.
Volume Licensing Product Information:
Purchasers of a Digital License
You have selected a downloadable media pack Volume License Product to be delivered in the form of a download. You will be provided with detailed instructions in the "Order Confirmation Page" on how to download your downloadable media pack Volume License Product. We recommend that you print a copy of the Order Confirmation page as easy reference when downloading your downloadable media pack Volume License Product. The instructions will provide you step-by-step information on how to download your product and how to use your permanent Volume License Certificate. Your Volume License Certificate will be delivered to you separately by email within three business days.
Purchasers of a Physical License
Physical media packs for Volume Licensing Products are not downloadable. Your physical media pack and your Symantec License Certificate will be shipped separately. The initial purchase of a Volume License Product does require the purchase of a physical media pack. Subsequent orders for additional licenses may be placed without purchasing a duplicate media pack.
What is the Extended Download Service?
When you buy the Extended Download Service, you may redownload your software for a period of one year after the date of purchase. Click here for Terms and Conditions. Please note if you have purchased a downloadable media pack this service is available to you at no extra charge for 60 days. If you need to redownload your product please go to www.symantecstore.com/orderlookup, enter in your order number and your password. A download button will appear allowing you to redownload your product.
Do I have to pay sales tax/VAT?
We charge applicable sales tax for orders shipped to California, Minnesota and Washington. Sales tax is automatically computed on both product(s) and shipping costs.
Pursuant to the Digital VAT Directive, as of 1st July 2003, European customers will be charged VAT (Tax) on all downloadable digital products and services, including software at 15%.
We will gladly credit sales tax for government institutions. Just fax us a copy of your tax-exemption form with an address matching your order's billing or shipping address at: 952-253-8760. Please include a copy of your receipt or your order number.
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