
Are there any costs to join the Symantec Affiliate Program?
No. Access to the program is free to affiliates.
How does the Symantec Affiliate Program track affiliate sales?
Affiliate sales are tracked through the use of the buy URL's that you place on your website or in your promotions. When a potential customer clicks on your ad and visits the symantecstore.com store, a cookie is dropped to track any affiliate sales that are derived from this visit.
What if a potential customer doesn't buy right away but comes back to the site later to make the purchase?
The cookie that is dropped to track affiliate sales activity by a potential customer persists for 30 days. Any sales purchased by that customer within that timeframe will result in a tracked affiliate sale. Note - If customer traffic is driven by another affiliate after the initial visit, the sale will be tracked to the most recent affiliate ad.
Do I have to create my own ads and artwork to promote the Symantec products?
No. Symantec will provide you with banners, text links, box shots and product copy for you to compile an ad or promotion that works well in your website or emails.
Can I promote the Symantec products in Paid Search ads?
No. There are restrictions to promoting the Symantec products in the search engines like Google and Overture. See the Symantec Affiliate Program Special Terms and Conditions for more information.
How does the sign-up process work?
- You will need to fill out the application information to become an affiliate before you can post any code for the program.
- If accepted into the network, you will receive your log-in and password information in an email.
- Your application to the Symantec Affiliate Program has been automatically submitted and is now under review.
- If you are approved into the Symantec Affiliate program, you will be notified in an email and you will immediately have access to view all of the Symantec Affiliate Program collateral.
- You will then be asked to review and accept Special Terms and Conditions specifically designed for the Symantec Affiliate program.
Which Symantec Online Stores are participating in the Affiliate Program?
The United States, the United Kingdom, Australia, France, Germany, Italy, Spain, Norway, Sweden, Denmark, Finland, the Netherlands, Southeast Asia, Hong Kong, Korea, Taiwan, Puerto Rico and Brasil online stores are participating at this time. Other Symantec online stores will be participating at a later date. Please continue to stay tuned for program expansion.
Where can I find the most current Special Terms and Conditions for the Symantec Affiliate Program?
Symantec's most current Special Terms and Conditions can be found here. |